The FREAQO, www.freaqo.com, website is an online service to search and book adventure-based experiences (hereinafter the "Platform" or "Company") published and operated by Tyyneys Private Limited, a company incorporated under Indian law.

FREAQO, via the Services, provides an online marketplace and an online aggregator platform that connects registered users or guests seeking adventures ("hereinafter the "Users" or "Customers" or "Guests") with other registered professionals offering adventures in the community ("hereinafter the suppliers"). The Platforms' sole intent is to connect potential customers with thier choice of suppliers using the service and providing their activities independently and under their sole responsibility.

By accessing and using the FREAQO site, you agree to respect the general terms for users defined below unreservedly. Recall that any services provided online are subject to these general conditions of use. Therefore, you must read these terms for users carefully before using the site. If you do not agree to any specific terms or conditions for users, it is advised that you do not use the site. Remember that any site use implies unreserved acceptance of the general terms for users and other online legal notices.

• This web page serves as a legal document for terms of use for users of our platform, www.freaqo.com. Hence, the present General Terms For Users (hereinafter the "Terms For Users") shall define the terms and conditions governing the use of the platform and hence the services offered by FREAQO.
• Anyone browsing the site is deemed a User, whether or not they are identified on the site.
• By accessing and operating the www.freaqo.com site, you agree to unreservedly respect and follow the general terms for users described below.
• Hereby we state that FREAQO reserves the right to revise, modify or change the terms, conditions, and mentions of these General Terms of Use at any time. Therefore, you are advised to regularly consult the latest version of the General Terms for Users and the notices available on the platform and to keep a check.
• The current terms for users solely apply to the usage of the platform and the booking of experiences by users. They will not apply to the suppliers' performance of the aforementioned activities and services.
• Concerning each confirmed booking, the platform is not responsible for the contractual agreement between specific suppliers and users.
• The listed services on the platform are non-binding offers. A booking placed through the platform forms a binding agreement between the user and the supplier. In the case of queries, a binding agreement is only formed once the supplier accepts your booking, when appropriate. Inquiries, however, are non-binding.
• The platform and all of its content are copyrighted. You may thus visit and see the platform/website but not copy, present, license, publish, download, upload, send, or otherwise make it accessible without our prior written approval. You may also not merge the platform with other websites or domains.
• We make every effort to guarantee that the platform is always available and that the information found there or accessed through it is correct. However, we may not provide any warranties regarding the website or the data, information, and materials present on the platform.
• You understand that where we link to third-party websites, you use such websites at your own risk.

“Booking Amount” means the price derived after the addition and/or deduction of the Booking Charges, transaction fees, applicable discounts and applicable taxes to the Listing Price which shall be the final price paid by the Customer for Booking an Event(s) through the FREAQO Platform.

“Booking Charges” means the amount charged by Us from the Customer(s) for making available the Service(s) offered by the Experience Supplier on the FREAQO Platform.

“Booking Date” means the date on which the Customer makes Booking.

“Booking” means the contract formed between You and a Customer through an order on the FREAQO Platform by the Customer for Event(s) with You.

“Brand Name” refers to the name “FREAQO” which shall be used in the course of business by Us.

“Cancellation Charges” shall mean and include the portion of Total Booking Amount which will be deducted as per the cancellation & refund policy in case of cancellation of booking/event/experience by the user or supplier.

“User” also referred to as ‘Customer’ means the end customer being a person, firm, company, organization or an entity that purchases or avails the Services through the FREAQO Platform.

“ESID” shall mean and include the unique Experience Supplied ID provided by FREAQO to their registered suppliers.

“Event Completion Date” means the date on which the Event(s) is completed.

“Event” also referred to as experience shall mean Service(s), Experience(s) availed by the Customer through the FREAQO Platform, as listed and offered by experience suppliers on the FREAQO Platform and which is to be provided by them to the Customer in exchange of the fees/price paid by the Customer to avail such Service(s).

“Force Majeure” is defined as Cause including but not limited to any Act of God, any outbreak of war, or due to pandemic situation.

“FREAQO Platform” shall mean and include the website [www.freaqo.com] and associated mobile application (if any) as created and owned by the Company for the provision of services to its Customers and You.

“Guest” any person who occasionally consults the site not registered as a member or a user and has access to the platform's content, and is interested in booking the experience without the Login/Sign-up process at FREAQO.

“Liabilities” shall mean all liabilities, claims, judgments, losses, orders, awards, damages, costs, fines, penalties, costs of defence, and attorneys'’ fees.

“Listing Price” means the price of Event(s) listed for sale to Customers, as stated on the FREAQO Platform which shall include discounts provided to the Customers (if any) and excludes transaction fees, applicable taxes, and Booking Charges

“Payment Gateway” means any third-party platform or developed software protocol that communicates with the facility providers to inter alia: (i) transmit information pertaining to the payment instrument in order to facilitate the completion of authentication and authorisation; (ii) receive the Booking Amount in the bank account following authentication and authorisation.

“Platform IP” is defined as the Intellectual Property of the FREAQO platform owned by the company.

“Refundable Price” means the portion of the Booking Amount which the Customer is entitled to receive in the event of cancellation of a Booking after deducting the amount of Cancellation Charges determined as per the Cancellation and Refund policies.

“Reporting Date” means the date and time as notified by the Experience Supplier on which the Customer must report for the commencement of the Event/Experience.

“Reporting Location” means the location as notified by the Experience Supplier at which the Customer(s) must report for the commencement of the Event/Experiences.

“Services” shall mean and include the experiences and activities including but not limited the air-based activities, land-based activities, water-based activities, snow-based activities, tours&trips, expeditions, courses, camps&retreats and such related services as listed and made available to the Customers through the FREAQO Platform.

“Supplier’’ The professional adventure activities/service provider, guides, instructors, sports coaches, tour operators, etc., who are authorized to deliver the services displayed on the site FREAQO platform.

“Terms Of Use’’ The terms and conditions of use and navigation that legally govern the availability and accessibility of the platform.

“Visitor’’ Any person who occasionally consults the site not registered as a member and has access to the platform's content, including extracts from the newsletter accessible online, advertising, and promotional banners for FREAQO services.